Shipping & Returns

Shipping

Packing

Lighthouse Books will ensure that goods are prepared with a reasonable amount of packaging material so as to provide for a safe delivery.

Timing

Lighthouse Books's online ordering begins 5th November 2024. Packing of orders begins mid December. 

Booklist Orders and Delivery

The timing of booklist deliveries is outlined in your individual school booklist information sheets.

Delivery Delays

When delivery is delayed, there may be an issue with supply. We will make a decision to wait until the product arrives but if this is not feasible the item will become a backorder and sent out separately to your home address or via the school. The main order will be released for delivery.

Returns

Lighthouse Books offer a refund or exchange in the following circumstances:

  • Item is faulty
  • Change of subject within 30 days.

For information regarding a specific return enquiry please contact us.

Products can be returned under this policy but customer will incur the postage cost to return the item (this does not apply to in store purchases). No refunds are given for the following:

  • Software (including eBooks);
  • Flexibooks where the shrink wrap is opened
  • Revision Guides
  • Stationery

Products are to be returned in new condition, with a copy of the tax invoice/receipt and a letter of explanation within 30 days of date of purchase to:

  • Lighthouse Books
  • 116 Grange Road
  • Allenby Gardens SA 5009

If you have questions please call 8340 2356 or email booklist@lighthousebooks.com.au

Prices

The prices for the goods supplied include GST. Prices may vary during the year without notice.

Receipts

Duplicate receipts can be issued upon request.

Disclaimer

No responsibility is accepted for the correctness of information. This shop is operated by Lighthouse Books ABN 2300779576